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Agent Services

Customer Credit Request

Submit a new customer credit application or request a credit limit increase for an existing account. Our team typically responds within 2 hours.

Track a Request

Check an Existing Request

Already submitted? Enter your BRK request ID (from your confirmation email) to see exactly where it is in our process. Our team is notified when you check.

Select your request type to begin

New Customer

Credit application completed and ready to submit

New Customer

No application yet — submit an urgent credit request

Credit Increase

Existing customer requesting a higher credit limit

1

Your Information

2

Customer Information

As it appears on the application

3

Credit Request Details

Prior working relationship with this customer?Have you worked with them at a previous brokerage?
4

Credit Application

Signed PDF required

Please attach the customer's completed and signed Brock credit application. Accepted: PDF, JPG, PNG (max 10MB).

Click to upload or drag and drop

PDF, JPG, PNG up to 10MB
5

Credit References

From the application

Your request will be confirmed by email immediately. Our team typically processes new credit requests within 2 hours.

1

Your Information

2

Customer Information

You are submitting without a completed application. Our team will begin initial processing but cannot finalize onboarding until the signed application is received.

3

Credit Request Details

Prior working relationship with this customer?Have you worked with them at a previous brokerage?

A request ID will be emailed to you immediately. Please submit the signed credit application as soon as it is available.

1

Your Information

2

Customer

Existing Brock account

Provide if known.
3

Increase Request

Enter the additional amount, not the new total.

Our team will pull the customer's account history and Tyler will review. You will receive a decision by email.

Request Submitted

Your credit request has been received. Our team has been notified and you will receive a confirmation email shortly.

BRK-2025-0001

Keep this reference number for your records.

1

Experian Pull

Noele will pull the customer's business credit report.

2

Preliminary Limit

Tyler will review and issue a starting credit limit.

3

Verification

Steven contacts the customer and credit references.

4

Onboarding

You will be notified when the customer is active in Aljex.

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